Complicated problems need creative solutions.
In a perfect world, every business would have software that fits like a glove right out of the box. But since every business is unique and industry requirements are always changing, one-size-fits-all technology doesn’t exist. Real Impact can give you the next best thing—turnkey and tailored solutions that help you crush your goals no matter your industry or size of your business.
Our Specialties
-
Automation
-
Collaboration
-
Employee Experience
-
Customer Experience
-
Deskless/Frontline Workers
-
Data
-
Analytics
-
Insights
-
Business Intelligence (BI)
-
Artificial Intelligence (A.I.)
Explore how we solved real-world challenges for these industries.
Healthcare
Unified Insights and Reporting in Power BI
A healthcare organization was maintaining and storing their health record and data in siloed applications. They were looking for an end-to-end data management solution to track and report on their unstructured data and KPIs.
Following an assessment of stakeholder needs, Real Impact created a solution using web services to extract data from existing applications, SQL Server Integration Services (SSIS) to consolidate the data for reporting, and Microsoft Power BI to create interactive dashboards and reports.
Our customers can now track meaningful KPIs (such as clients who have reached milestones in their enrollment process), monitor and measure client outcomes and trends, and see a comprehensive financial report with hours and amounts being billed.
Improvements Delivered:
-
Consolidated, meaningful data from multiple sources
-
Interactive, visual reports for stakeholders with the ability to drill down into details
-
Effectively monitor client trends and outcomes
-
Regular tracking of weekly and monthly milestones
-
Comprehensive financial reporting
-
Ability to make more confident, data-driven business decisions
eCommerce
eCommerce Platform Assessment
A common challenge for businesses today, our manufacturing customer wanted to improve their sales experience, streamline operations, and reduce costs with a cloud eCommerce solution that is integrated with their back-office systems.
Real Impact offers an in-depth eCommerce assessment for any industry. We created a documented path for a secure and compliant cloud eCommerce platform that would support the organization’s future needs and growth. The assessment and detailed report included the organization’s current state and roadmap for the retirement of legacy systems, key integration points, workstreams, dependencies, and sequence of events.
Improvements Delivered:
-
Understanding of key dependencies, risks, costs, and timelines for a cloud eCommerce migration
-
Defined solution for an improved experience for business users and customers
-
Actionable plan with options and budget projections
-
A solution that will leverage and integrate with their back-office Microsoft stack
-
Provides accessible, valuable, intelligent, and extensible experience
Specialty Trade Contractor
Dynamics 365 Field Service and Business Central
With an aging Sage server, an abandoned SharePoint application, and paper-based workflows, our contractor customer needed a modern solution for outdated systems and processes.
Real Impact analyzed current project, order, scheduling, and billing processes and implemented a Dynamics 365 solution that creates a paperless workflow and insights. A custom Dynamics 365 mobile app enables field workers to see order information, incidents, and service tasks, as well as upload and download documents, capture images, and obtain customer signatures through the app.
Improvements Delivered:
-
Unified, mobile-friendly Microsoft platform
-
Paperless workflows free up the work of 3 employees
-
Frontline workers have powerful capabilities on any device
-
Invoicing reduced from weeks to days
-
Improved visibility and insights for management
-
Reduced effort and errors through automation
