Non-Profit IT Services

Let’s face it: The single most important component of your organization is to accomplish your mission – on time and in budget. You cannot afford to waste precious time and resources on technological issues, downtime or loss of valuable data. You want to leave your IT network to a company who specializes in services for the non-profit sector – one who has live, local & exceptional customer service.

From full-fledged managed services, relocation projects, cyber security and software support, let Real Impact ease the burden so you can focus on that one critical component – your mission.

Real Impact: Mission Driven IT Management

Core Services

  • Software Support

    Real Impact Technology provides support for software systems specific to non-profit organizations such as MIP accounting software and QuickBooks.

  • Helpdesk Solutions

    Real Impact Technology provides access via the Internet to our local helpdesk ticketing application and provides a phone number to call a live, local help desk technician. Average response times are well under an hour. Monthly reports outline issues and resolutions.  

  • Consulting Virtual CIO services

    Real Impact Technology provides consulting CIO services.  Have an experienced CIO guide your IT strategy and develop a roadmap that is aligned with your organizational goals.  

  • System Management

    Real Impact Technology provides Installation, support and maintenance for all servers, computers, scanners and printers on your company’s internal network. We further provide patch management and regular maintenance on all servers and workstations. Patches will be applied after being screened for possible compatibility issues. (Service covers all on & off site issue resolutions.  No fees or trip charges are assessed for greater Seattle on site visits.)

  • Cyber Security

    Real Impact Technology provides installation, support & maintenance of a single anti-virus and/or anti-spyware solution on the equipment designated by the client.  This includes, but is not limited to, Microsoft Exchange-based anti-virus software, desktop anti-virus scanners and server-based anti-virus. We offer a host of solutions for Ransomware Protection, based on your firm’s vulnerability to such attacks.

  • Disaster Recovery Management

    Real Impact Technology provides planning, installation, support and maintenance of a single disaster recovery solution for the client’s primary network.

  • IT Relocation & Planning

    Real Impact Technology provides expert, seamless planning and execution in relocating your IT Infrastructure to your next location(s) while minimizing downtime and loss of productivity.